Phone Support

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Phone Support

Learn how to use phone features, access support videos, and more.

Call Completion FAQ

Call Completion FAQ

Persons With Disabilities

Telecommunication relay services accessibility and usability

International Calling Rates

International Calling Rates by Country

Caribbean & NANP Zone 1 Calling Rates

Caribbean Calling Rates
Billing Support
SmartHub Billing and Payment
General Support
Channel Lineups
General Information and Billing Handbook
General Installation & Drop FAQ
Internet Handbook
Phone Handbook
Residential Wire Maintenance Plan
Seasonal Billing Program
TV Handbook
Internet Support
Email
Email Settings for Email Clients
Email Through Web Browser
RS Fiber EdgeWaveâ„¢ Spam Filter
iPhone® Settings for RS Fiber Email
Outlook Email Settings
Thunderbird Email Settings
GigaHome Blast (WiFi 6) Routers
GigaHome Blast u4 Setup
GigaHome Blast u6 Setup
Mesh Setup for GigaHome Blast u4
Mesh Setup for GigaHome Blast u6
GigaHome Gateway Router
GigaHome Gateway Settings
Mesh Setup
HBC GigaHome App
HBC GigaHome App Consumer Guide
HBC GigaHome App Features and Benefits
HBC GigaHome App Installation
HBC GigaHome App Support Videos
Streaming
Location Errors with Live TV Streaming
Streaming Devices Support
Streaming Services Support
Phone Support
Phone Feature Instructions
Call Management Portal Instructions
Call Management Portal Support Videos
MaX UC Desktop Instructions
MaX UC Mobile Instructions
Virtual Phone
Voicemail & VM2-GO
Call Completion FAQ
Caribbean & NANP Zone 1 Calling Rates
Persons With Disabilities
International Calling Rates
Policies Support
Policies & Procedures
Broadband Internet Service Disclosure
Cable Subscriber Privacy Notice
Caller ID Spoofing
Commercial Acceptable Use Policy and Customer Agreement
CPNI Opt Out Information
CPNI Privacy Information
DMCA (Digital Millennium Copyright Act) Counter Claim
DMCA (Digital Millennium Copyright Act) Policy
E911 Battery Backup Policy
E911 Service
FCC Emergency Alert System (EAS) Mandatory Accessibility Notice
Identity Theft Notice
Internet Acceptable Use Policy
MN Relay Annual Customer Notice
National Do Not Call Registry
Network Management Policy
PBX Hacker Notice
Rented Equipment Acknowledgment
Residential Acceptable Use Policy and Customer Agreement
Telephone Assistance Plan & Federal Lifeline Program
Toll Fraud Policy
Public Information
711 for Telecommunications Relay Service
Accessibility to Emergency Information on Television
Internet Protocol (IP) Relay Service
Minnesota Relay
Minnesota Telephone Discounts Brochure
Telecommunications Relay Service—TRS
Video Relay Service—VRS
Voicemail System Hacking
VoIP and 911 Service
TV Support
Channel Lineups
Channel Lineup
HBC+ Video App Channel Lineup
Essentials Plus Channel Lineup
HBC+ Video App
HBC+ Video App Installation & Quickstart Guide
Whole-Home DVR
Whole-Home DVR
Parental Controls
Parental Controls Instructions
Remotes
Amino Willow Remote
PHAZR-5 Remote
Titan Remote
Streaming
Location Errors with Live TV Streaming
Streaming Devices Support
Streaming Services Support
TV2-Go
TV2-Go Instructions