Broadband Facts
Fiber broadband consumer disclosure
| 1 Gigabit Fiber-Optic Residential Service | |
|---|---|
| Monthly charge for month-to-month plan | $89.95 |
| Monthly charge for 2 year contract plan | Not Applicable |
| Click here for other pricing options including promotions when bundled with other services, like TV and Phone. | |
| Other Charges and Terms | |
| Data included with monthly charge | Unlimited |
| Charges for additional data usage | Not Applicable |
| Router rental | $11.00/Month |
| Other monthly fees | Not Applicable |
| Activation fee | Not Applicable |
| Deposit | Not Applicable |
| Installation fee | Not Applicable |
| Early termination fee | Not Applicable |
| One-time fees | Not Applicable |
| State taxes, government taxes, and other government-related fees may apply | Varies by Location |
| Other services on network | |
| Performance – Individual experience may vary | |
| Typical speed downstream | 1,000 Mbps |
| Typical speed upstream | 1,000 Mbps |
| Typical latency | 10 milliseconds |
| Typical packet loss | 0% |
| Network Management | |
| Application-specific network management practices? | Yes |
| Subscriber-triggered network management practices? | Yes |
| More details on network management | |
| Privacy | See our Privacy Policy |
| Complaints or Inquiries | |
| To contact us: Online | (800) 628-1754 | |
| To submit complaints to the FCC: Online | (888) 225-5322 | |
| Learn more about the terms used on this form and other relevant information on the FCC website. | |
