RS Fiber Cooperative (RS Fiber) provides Internet access, email, hosting, and other website related services to its customers. To protect the interests of all its customers and to ensure optimal service levels at all times, RS Fiber has developed the following Acceptable Use Policy (AUP) for customers as a guide to their rights and responsibilities when utilizing any and all of the services provided by RS Fiber. Use of any of the services offered by RS Fiber to any customer will constitute acknowledgment of and agreement to the terms outlined in this document. This AUP may be revised in part or in full and at its sole discretion by RS Fiber. Continued use of services offered by RS Fiber after such changes or enhancements to the AUP have been made will constitute acceptance of any revisions that may have been made to the AUP. It is RS Fiber’s policy to never request private information from you such as your password, driver’s license, or social security number through an email correspondence. Should you receive such a request, please consider carefully before replying as THESE ARE NOT COMING FROM RS FIBER. However, RS Fiber is required by FCC regulation to inform you, the customer, by electronic methods when available, that a change has been made to your account. If you should receive such a message and you have not made a change to your account, then please contact us immediately.
You are solely responsible for all activities that occur under your account. You have sole responsibility for ensuring that anyone who uses RS Fiber’s services through your account understands and complies with this AUP. You are solely responsible for any violations of this AUP, whether by you or by anyone using the services through your account.
The sending of unsolicited email (spamming) from RS Fiber server or referencing a domain hosted by RS Fiber in any spam, whether originating from the RS Fiber network or not, is forbidden. Should any such abuses be found whatsoever, RS Fiber reserves the right to immediately and without notice terminate the account of the offending customer. Sites that promote, sell, or otherwise provide access to spam software products or email lists or bulk email addresses are not permitted on any RS Fiber server.
To protect and maintain high availability of all its servers, activities designed to cause harm to or monopolize the resources of any server in the RS Fiber network are strictly prohibited. This includes, but is not limited to, the use of programs that consume excessive CPU time; use of server space for backup or storage of material unrelated to the website of an account; use of any provided mail services other than for the customer’s own account; resale of disk space without an appropriate resellers agreement; use of servers to engage in any malicious or illegal activity, including unauthorized access to remote systems or providing the means for such access or engaging in any activity that can be used as a means to begin remote system penetration; distribution of viruses, worms, or any other electronic destructive resource; or maintaining or creating any free for all type sites.
Use of any RS Fiber service to make any illegal, indecent, or obscene content available via transmission, storage, or display of such material is prohibited. Accounts maintaining such content are subject to suspension or termination without notice. Please see Consequences of Unacceptable Use.
Any activity that infringes on copyrights, trademarks, service marks, patents, software ownership, or trade secrets (collectively, “Intellectual Property Rights”) held by any third party entity is prohibited. RS Fiber may remove or suspend accounts that infringe on Intellectual Property Rights held by third parties when notified that such infringement exists or is alleged to exist. Accounts that repeatedly engage in such violations are subject to termination without notice. Material that infringes on the privacy or rights of others, or that otherwise represents a reasonable, credible threat, is prohibited. Disputes between parties where clear legal decisions cannot be determined by individual claims must be settled between those parties and valid legal documentation must be provided for action related to content on sites within the RS Fiber network. In no instance will RS Fiber be responsible for individual site material for which no authoritative documentation has been provided.
Any activity not defined above, but judged by RS Fiber at its sole discretion to be harmful to other customers or general operations of the network, will be addressed on a case-by-case basis.
RS Fiber reserves the right to suspend or terminate customer’s access to its services upon notice of a violation of this policy. Indirect or attempted violations of this policy, and actual or attempted violations by a third party on behalf of customer, shall be considered violations of this policy by customer.
The RS Fiber Cooperative official designated agent to respond to allegations of copyright infringement in accordance with the Digital Millennium Copyright Act, is identified below, along with contact information. The act requires the complainant to include certain information in a complaint, and providing that information in the initial contact may help speed resolution of the complaint. If RS Fiber receives more than one Notice of Copyright Infringement on the customer’s part, the customer may be deemed a ‘repeat copyright infringer.’
The Digital Millennium Copyright Act specifies that all infringement claims must be in writing (either electronic mail or paper letter) and must include the following elements:
- A physical or electronic signature
- Identification of the infringed work
- Identification of the infringed material
- Contact information for the complainant, e.g. address, phone number, electronic mail address
- A statement that the complaining party has good faith belief that use of the material in the manner complained of is not authorized by the copyright owner or the law
- A statement that the information contained in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act
You will want to consult an attorney for legal advice. However, if you believe that your service was not used to commit the alleged infringement, you believe that you have legal ownership of the material in question, or you have another legal right to file a counter-notice, you can file a copyright counter-notification with Hiawatha Broadband Communications Inc.
– When you file a copyright counter-notification, RS Fiber will forward your notification to the copyright holder or its designated agent. This means that your notice, including your name, address, and contact information will be shared with the copyright holder or its designated agent.
For more information on how to file a copyright counter-notification, click here.
Agent Contact Information:
Agent Contact Information:
Authorized Agent Subsentio LLC
Phone: (877) 510-4357, Option 4