Phone Support

Fax to Email Online Interface Quick Start Guide:

1. Visit rsfiber.coop/Fax-to-Email to access Fax to Email with the online Call Management Portal.
2. Login by entering your 10-digit phone number and online web password.*
3. Access and manage your Fax to Email features online. Use the built-in step-by-step instructions by navigating to Help under the gear icon in the upper right of the portal.

 

 

 

 

 

 

 

 

 

 

*Your password will be the same as your Voicemail PIN number.

With RS Fiber’s Virtual Phone service, you get a local phone number with a listing in the phone book and advanced voicemail functionality, without the cost of a traditional phone line.

Virtual Phone provides easy access for message retrieval through the VM2-Go (Voicemail 2-Go) online portal. Setup is fast and easy and no special equipment is needed! With Basic Virtual Phone, incoming calls go directly to your customized voicemail box. With Premium Virtual Phone, you can choose to forward your calls to a traditional landline, mobile phone, or voicemail box, and get advanced features including voicemail to email, call forwarding, call screening, and more!

Telephone Interface Quick Start Guide:

1. Dial the local phone number from the list below.
2. Enter your PIN/passcode.
3. Follow the voice prompts to navigate the functions.

• (507) 702-7049 in Gaylord
• (507) 834-7049 in Gibbon
• (507) 326-1049 in Green Isle
• (507) 543-7049 in Lafayette
• (320) 510-7049 in New Auburn
• (507) 614-7049 in Winthrop

Online Interface Quick Start Guide:

1. Visit rsfiber.coop/vm2-go to access VM2-Go, your online Virtual Phone management portal.
2. Log in by entering your 10-digit phone number and password.*
3. Access and manage your voicemail and calling features online.

Virtual Phone Instructions

*Your password will be the same as your Voicemail PIN number.

Never miss another important call. RS Fiber Voicemail takes your messages anytime you can’t answer the phone. The best part is you can access your messages from anywhere!

VM2-Go, a feature-rich system, allows you to access your messages via a telephone interface, voicemail to email, or listen and manage online.

Telephone Interface Quick Start Guide:

1. Press *33 from your home/office phone.
2. Enter your default PIN/passcode.
3. Follow the voice prompts to navigate the functions.

Online Interface Quick Start Guide:

1. Visit www.rsfiber.coop/VM2-Go to access VM2-Go.
2. Log in by entering your 10-digit phone number and password.*
3. Access and manage your voicemail and calling features online.

VM2-Go Instructions

*Your password will be the same as your Voicemail PIN number.