• Pay My Bill
  • Channel Guide
  • Order Now
  • Stream TV
  • Email
  • VM2-Go (Voicemail)
      

RS Fiber

  • Home
  • Residential
    • Internet
    • Video
    • Phone
    • Promotions
  • Business
    • Data
    • Voice
    • Video
    • Solutions
  • Farm
  • Support
    • Internet Support
    • Video Support
    • Phone Support
    • Billing Support
    • FAQS
    • Documents & Links
  • About Us
    • About Us
    • Board Members
    • Careers
    • What is RS Fiber?
    • What is a Cooperative?
    • Benefits of Fiber
    • Public Info and Policies
  • Contact Us
    • Customer Experience Survey
    • Installation Experience Survey
    • Photograph, Audio, and Video Release Form
    • Seasonal Billing Program
  • News

Video Support

Helping you get the most from your RS Fiber connections.

RS Fiber service is fast and reliable, and we want you to enjoy your services to the fullest. However, if you run into any problems, we are here to help.

Video Service Instructions

Parental Controls

Block certain programming based on their ratings and content. Parental Controls allows you to block certain programs based on TV and movie ratings. To change your settings, press the MENU button on your remote and select Parental Controls. You will need to set up a 4-digit Locks Pin the first time you enter the Parental Controls screen. When Parental Controls are enabled, programs that violate the parental controls display a lock icon in the information screen and require the Locks PIN to watch the program.

Parental Controls Instructions

PPV (Pay-Per-View)

Rent movies from the comfort of your home.

  1. Press the MENU button on your remote and select the PPV icon.
  2. View PPV programs by time or title.
  3. Select the program you want to watch and press OK to buy it.

PPV FAQs

TV2-Go
Watch what you want, when you want, from any device you want! RS Fiber TV2-Go is your destination for popular TV shows and movies—viewable on all your connected devices! Once you have set up an RS Fiber TV2-Go account, you will be able to access your HBO®, Cinemax®, SHOWTIME®, STARZ® + STARZ ENCORE℠, ABC, C-SPAN, Disney ChannelSM, Food NetworkSM, and NFL Network accounts – plus many others – if you subscribe to the respective TV channels.

Quick Start Guide:

  1. Visit rsfiber.coop/tv2go and select RS Fiber in the Select Your TV Provider drop-down.
  2. Click REGISTER in the navigation menu near the upper-right of the screen to create a new account or LOG IN if you have a login.
  3. Click on the logo of the network whose programming you wish to view and log in when prompted.

RS Fiber TV2-Go Instructions

-Subscription to linear channel is required to access RS Fiber TV2-Go content. New RS Fiber TV2-Go accounts may take up to 12 hours to authenticate.

VOD (Video-On-Demand)

Rent movies from the comfort of your home.

Quick Start Guide:

  1. Press the MENU button on your remote.
  2. Select the On Demand option on your screen.
  3. Select a movie and press the OK button to rent, watch a trailer, or get more info.

VOD FAQs

WHDVR (Whole-Home DVR)

Watch Your Show On Your Schedule With Whole-Home DVR.
Using your DVR (Digital-Video-Recorder) or WHDVR (Whole-Home DVR) is simple. Use the quick start guide below or download FAQs and comprehensive instructions using one of the links below.
Quick Start Guide:

  1. Press the GUIDE button on your remote.
  2. Find and select the program you would like to record.
  3. Press the REC button on your remote.

WHDVR FAQs and Instructions

Cord Cutting

RS Fiber Partnered Streaming Services

  • fuboTV Help Center
  • Philo Help Center

FAQs

Our technical support team has pulled together answers to their most frequently asked questions about Phone on the FAQ page.

Click here for FAQ’s

Contact us

24/7 Customer Care and Technical Support: (800) 628-1754

 

Closed Captioning
For Closed Captioning technical assistance, please contact us at (800) 628-1754

For Closed Captioning complaints submit by:
Email or Standard Mail:
RS Fiber, Attention: Dave Adcock, Vice President, Customer Experience, P.O. Box 326, Gaylord, MN 55334

Print Friendly, PDF & Email
RS Fiber
PO BOX 326
Gaylord, MN 55334
  • Privacy Policy
  • Net Neutrality
  • Consumer Broadband Labels
  • Customer Service
  • Careers
  • newsletter

    Sign Up For Our Newsletter

    COPYRIGHT © 2021 RS FIBER • ALL RIGHTS RESERVED • PRIVACY POLICY • Log in

    Newsletter Sign Up

    • This field is for validation purposes and should be left unchanged.