Support

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Support

Toll Fraud Policy

Toll Fraud Policy

Whole-Home DVR

Whole-Home DVR FAQs and Instructions

Email Through Web Browser

Access, manage, and view your emails, contacts, and more with an RS Fiber webmail account

RS Fiber EdgeWaveâ„¢ Spam Filter

Protect your personal information from phishing attempts and your computers and network from harmful viruses with RS Fiber’s EdgeWave™ spam filter.

Virtual Phone

With RS Fiber’s Virtual Phone service, you get a local phone number with a listing in the phone book and advanced voicemail functionality, without the cost of a traditional phone line.

Parental Controls Instructions

Instructions for Parental Controls

iPhone® Settings for RS Fiber Email

How to set up your iPhone® for RS Fiber Email

TV2-Go Instructions

Instructions for TV2-Go

Voicemail & VM2-GO

Never miss another important call.

Call Completion FAQ

Call Completion FAQ

Persons With Disabilities

Telecommunication relay services accessibility and usability

General Information and Billing Handbook

View, download, and print this handbook.

Thunderbird Email Settings

Thunderbird Email Settings

Outlook Email Settings

Outlook Email Settings

Residential Wire Maintenance Plan

Information on the Residential Wire Maintenance Plan

General Installation & Drop FAQ

General questions about drops

GigaHome Gateway Settings

Changing Your Network's Name (SSID) and Password

TV Handbook

View and download the TV handbook

Phone Handbook

View and download the Phone handbook

Internet Handbook

View and download Internet Handbook

Call Management Portal Support Videos

Support videos on Call Management Portal (CommPortal)

Minnesota Relay

Minnesota Relay Information

GigaHome Blast u6 Setup

Setting up your GigaHome Blast u6 Router

GigaHome Blast u4 Setup

Setting up your GigaHome Blast u4 Router

Mesh Setup for GigaHome Blast u6

Setting up your Mesh unit—Compatible with GigaHome Blast u6 Router

Mesh Setup for GigaHome Blast u4

Setting up your Mesh unit—Compatible with GigaHome Blast u4 Router
Billing Support
SmartHub Billing and Payment
General Support
Channel Lineups
General Information and Billing Handbook
General Installation & Drop FAQ
Internet Handbook
Phone Handbook
Residential Wire Maintenance Plan
Seasonal Billing Program
TV Handbook
Internet Support
Email
Email Settings for Email Clients
Email Through Web Browser
RS Fiber EdgeWaveâ„¢ Spam Filter
iPhone® Settings for RS Fiber Email
Outlook Email Settings
Thunderbird Email Settings
GigaHome Blast (WiFi 6) Routers
GigaHome Blast u4 Setup
GigaHome Blast u6 Setup
Mesh Setup for GigaHome Blast u4
Mesh Setup for GigaHome Blast u6
GigaHome Gateway Router
GigaHome Gateway Settings
Mesh Setup
HBC GigaHome App
HBC GigaHome App Features and FAQs
HBC GigaHome App Installation
Streaming
Location Errors with Live TV Streaming
Streaming Devices Support
Streaming Services Support
Phone Support
Phone Feature Instructions
Call Management Portal Instructions
Call Management Portal Support Videos
MaX UC Desktop Instructions
MaX UC Mobile Instructions
Virtual Phone
Voicemail & VM2-GO
Call Completion FAQ
Caribbean & NANP Zone 1 Calling Rates
Persons With Disabilities
International Calling Rates
Policies Support
Policies & Procedures
Broadband Internet Service Disclosure
Cable Subscriber Privacy Notice
Caller ID Spoofing
Commercial Acceptable Use Policy and Customer Agreement
CPNI Opt Out Information
CPNI Privacy Information
DMCA (Digital Millennium Copyright Act) Counter Claim
DMCA (Digital Millennium Copyright Act) Policy
E911 Battery Backup Policy
E911 Service
FCC Emergency Alert System (EAS) Mandatory Accessibility Notice
Identity Theft Notice
Internet Acceptable Use Policy
MN Relay Annual Customer Notice
National Do Not Call Registry
Network Management Policy
PBX Hacker Notice
Rented Equipment Acknowledgment
Residential Acceptable Use Policy and Customer Agreement
Telephone Assistance Plan & Federal Lifeline Program
Toll Fraud Policy
Public Information
711 for Telecommunications Relay Service
Accessibility to Emergency Information on Television
Internet Protocol (IP) Relay Service
Minnesota Relay
Minnesota Telephone Discounts Brochure
Telecommunications Relay Service—TRS
Video Relay Service—VRS
Voicemail System Hacking
VoIP and 911 Service
TV Support
Channel Lineups
Channel Lineup
HBC+ Video App Channel Lineup
HBC+ Video App
HBC+ Video App Installation & User Guide
HBC+ Video App Troubleshooting Guide
Pontis Box Troubleshooting Guide
Whole-Home DVR
Whole-Home DVR
Parental Controls
Parental Controls Instructions
Remotes
Amino Willow Remote
PHAZR-5 Remote
Titan Remote
Streaming
Location Errors with Live TV Streaming
Streaming Devices Support
Streaming Services Support
TV2-Go
TV2-Go Instructions