Support
Toll Fraud Policy
Toll Fraud Policy
Whole-Home DVR
Whole-Home DVR FAQs and Instructions
Email Through Web Browser
Access, manage, and view your emails, contacts, and more with an RS Fiber webmail account
RS Fiber EdgeWaveâ„¢ Spam Filter
Protect your personal information from phishing attempts and your computers and network from harmful viruses with RS Fiber’s EdgeWave™ spam filter.
Virtual Phone
With RS Fiber’s Virtual Phone service, you get a local phone number with a listing in the phone book and advanced voicemail functionality, without the cost of a traditional phone line.
Parental Controls Instructions
Instructions for Parental Controls
iPhone® Settings for RS Fiber Email
How to set up your iPhone® for RS Fiber Email
TV2-Go Instructions
Instructions for TV2-Go
Voicemail & VM2-GO
Never miss another important call.
Call Completion FAQ
Call Completion FAQ
Persons With Disabilities
Telecommunication relay services accessibility and usability
General Information and Billing Handbook
View, download, and print this handbook.
Thunderbird Email Settings
Thunderbird Email Settings
Outlook Email Settings
Outlook Email Settings
Residential Wire Maintenance Plan
Information on the Residential Wire Maintenance Plan
General Installation & Drop FAQ
General questions about drops
GigaHome Gateway Settings
Changing Your Network's Name (SSID) and Password
TV Handbook
View and download the TV handbook
Phone Handbook
View and download the Phone handbook
Internet Handbook
View and download Internet Handbook
Call Management Portal Support Videos
Support videos on Call Management Portal (CommPortal)
Minnesota Relay
Minnesota Relay Information
GigaHome Blast u6 Setup
Setting up your GigaHome Blast u6 Router
GigaHome Blast u4 Setup
Setting up your GigaHome Blast u4 Router
Mesh Setup for GigaHome Blast u6
Setting up your Mesh unit—Compatible with GigaHome Blast u6 Router
Mesh Setup for GigaHome Blast u4
Setting up your Mesh unit—Compatible with GigaHome Blast u4 Router
- Billing Support
- General Support
- Internet Support
- Phone Support
- Policies Support
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- Policies & Procedures
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- Broadband Internet Service Disclosure
- Cable Subscriber Privacy Notice
- Caller ID Spoofing
- Commercial Acceptable Use Policy and Customer Agreement
- CPNI Opt Out Information
- CPNI Privacy Information
- DMCA (Digital Millennium Copyright Act) Counter Claim
- DMCA (Digital Millennium Copyright Act) Policy
- E911 Battery Backup Policy
- E911 Service
- FCC Emergency Alert System (EAS) Mandatory Accessibility Notice
- Identity Theft Notice
- Internet Acceptable Use Policy
- MN Relay Annual Customer Notice
- National Do Not Call Registry
- Network Management Policy
- PBX Hacker Notice
- Rented Equipment Acknowledgment
- Residential Acceptable Use Policy and Customer Agreement
- Telephone Assistance Plan & Federal Lifeline Program
- Toll Fraud Policy
- Public Information
- TV Support


